Technical Support FAQs
How can you charge less than other companies and still stay in business?

On-site technical support from DTS starts at just $49 per hour, a substantial discount compared to most other on-site services in Greenville. How can we do it?

  1. Almost no overhead. We don't rent fancy office space or drive expensive vehicles, so our overhead costs are low.
  2. No advertising expenses. When people discover our fast, friendly, and competent service, they want to tell others. Our business is built entirely on referrals, and so we pass on the advertising savings to our customers. 
 
What is your average response time?
While we haven't done any studies to determine a precise "average response time," we can almost always be at your location the same day you call, and usually in less than an hour. Problems vary in complexity, of course, but most service calls can be completed in less than 2 hours.
 


 

Portfolio Highlight

Located in the suburbs of Atlanta, Grace Baptist Church needed an attractive website that would help them reach prospective visitors as well as communicate with church members and other interested parties. They knew what they wanted: a newsletter managed by the site, an animated slide-show with pictures from the church, an interactive map, audio, eventual video, a calendar, a members-only section for prayer requests and member directory, and a robust search feature. DTS delivered all this faster than expected and at a price they could afford.